FAQs

Payment and subscription

How does payment work?

Membership is on an annual basis and we will send you a welcome email which will include an invoice to be paid within 30 days.  If you prefer to pay by credit card, reply to the welcome email and we will send you the details for that to happen.

You will be able to access the platform as soon as you receive the welcome email so you will be teaching within 24 hours.  

All prices are shown excluding VAT @ 20%.  As with UK law, we provide a 7 day cooling off period once you have signed up for the resources if you wish to change your mind.  

You can also save 25% if you pay for 3 years upfront.  

Can I speak to a school that is already using imoves?

Yes, if you would like speak to other schools or teachers about the effect imoves has had on their school, please 'Contact Us' and we'll put you in touch with a school in your area that is already enjoying imoves.

Is there a discount for a small school?

Yes, we define a small school as having less than 60 pupils or with less than a full class entering each year.  

The discount is for 40% off the full price and simply let us know in the promo code box when you sign-up for the resources.  Unfortunately, promotional discounts can't be used in combination with each other.   

How do I cancel my membership?

If it's in the first 7 days, reply to the welcome email and we'll cancel your membership straight away.

If it's at the end of the year, then reply to the renewal email and we'll cancel your membership straight away.   

How do I renew?

We will send you a renewal email at the end of your membership year with an invoice and simply pay the invoice.  Nothing else to do at all!

If you no longer wish to receive our offer, then reply to the renewal email, telling us you'd like to stop receiving our service and we will cancel your membership at the end of your membership period.   

Do I have to become a fully paid member if I become a free trial member?

No, there are no catches and we won't charge you for a membership unless you sign up for a full package membership.  

There are huge bonuses to becoming a fully paid up member; over 1,000 lessons and activities enbabling your school to be active every day through fully supportive lessons enabling every teacher to have an active classroom! 

 

Haven't found what you're looking for?

Ask us a question directly and we'll help you out

Lesson or activity questions

If you have any questions about the activities or lessons do get in touch. Please send your details, your email and phone number and we'll get back to you within 24 hours.Contact imoves info@imoves.com

Technical support questions

If you have any questions about the IT requirements of imoves.com do get in touch. Please send your details, your email and phone number and we'll get back to you within 24 hours.Contact Tech Support: techsupport@imoves.com